One NZ spokesman Matthew Flood said the company has been working hard to ensure its “customers experience is the best it can be”. We regularly monitor usage on our network to ensure our customers are getting a good experience.” “This means that the speed and latency of a connection will vary depending on things like the customer’s proximity to the nearest cell site, the number of users connected to the tower, and their combined usage of the network at the time. Each cell tower has a certain amount of capacity available, which is shared by nearby wireless broadband users at home, and mobile customers while out and about. “It’s also important to note that mobile broadband works by connecting customers to the nearest cell tower.
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